Due to the current global pandemic outbreak of COVID-19, we are experiencing some shipping delays up to 22 days for UK & EU orders.
We aim to dispatch orders placed between Monday-Friday it can take up to 5 working days for your order to be dispatched.
You will get an order confirmation emailed when your payment has been accepted and a shipment confirmation emailed once your order has been dispatched with your tracking information included.
If you have not received the shipping confirmation email after 5 days of your order confirmation email, please get in touch with us and we will resend the tracking information.
Please note that your order could be shipped in separate parcels due to products being selected from a variety of suppliers.
We select a balance of the fastest and cost-effective shipping offered. All orders will be provided with tracking information at no additional cost.
We offer FREE tracked delivery on all orders over £50
Shipping costs will be calculated at checkout if your order is below £50 (or the equivalent in your chosen currency) and you will still get a tracked service.
Please check the calculated shipping costs at checkout before completing your purchase as this may vary.
Expected delivery times may vary depending on your country and customs procedures but it is usually no more than a maximum of 20 working days for your order to arrive in any country.
Import duties and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility and will be charged by the carrier upon delivery or collection. Duties on goods are normally charged at 18-20% of the item price.
If you have any questions regarding your order please contact: firstname.lastname@example.org